GoGetDo is your friend not your boss; with GoGetDo you have the freedom to be your own boss.
- GoGetDo does not set your work hours or location of work or tell you what tasks to do.
- GoGetDo offers reporting tools, but you are responsible for reporting any income and paying any taxes, insurance, social security, etc.
- We don’t interfere in the relationships between users. The community is responsible for posting appropriate jobs and fulfilling them properly, communicating with each other, and resolving misunderstandings.
- You have the power to make this community great because you control the quality, timing, and legality of it. Failure to provide everything relating to the jobs posted on GoGetDo and the way they are carried out, along with any ratings and comments are required of you.
- Only bid on jobs requiring special equipment, skills, licences, or materials if you can provide them yourself.
- Make sure you have the legal right to work in Germany before you become a GoGetter.
1. SCOPE OF GoGetDo SERVICE
1.1. GoGetDo provides a platform for connecting people who have tasks that need doing, or who need to buy a particular item ("GoSetters") with those willing to do the job or provide the item ("GoGetDo GoGetters").
1.2. A reference to User in this agreement includes GoSetters, GoGetDo GoGetters and any other person that visits or views the GoGetDo Platform.
1.3. A User creates an account with GoGetDo when s/he validly completes a registration form on the GoGetDo Platform.
1.4. GoGetDo provides the platform only. Apart from enabling a GoSetter to find a GoGetDo GoGetter to provide a particular service or supply a particular good, GoGetDo accepts no liability for any aspect of the GoSetter and GoGetDo GoGetter interaction, including but not limited to the description of goods and services offered, the performance of services and the delivery of goods. GoGetDo has no obligation to any User to assist or involve itself in any way in any dispute between a GoSetter and a GoGetDo GoGetter.
1.5. All information related to services to be performed or goods to be provided is supplied by GoGetDo Users. GoGetDo does not have any ability or responsibility to review, approve or verify any User provided information prior to publication on the GoGetDo Platform.
1.6. You expressly agree that GoGetDo has no responsibility and makes no warranty as to the truth or accuracy of any aspect of any information provided by Users (including all GoGetDo GoGetters and GoSetters), including, but not limited to, the ability of GoGetDo GoGetters to perform tasks or supply items, or the honesty or accuracy of any information provided by GoSetters or the GoSetters’ ability to pay for the services or goods requested.
2. GoGetDo SERVICE DESCRIPTION
2.1. The GoGetDo Service will be reviewed and updated from time to time. In addition to the points set out below, certain portion(s) of the GoGetDo Service may be separately described on the GoGetDo Platform.
2.2. A GoSetter with a requirement for a service to be provided or a good to be acquired (1) creates an account with GoGetDo and (2) posts an accurate and complete description of the good to be acquired or service to be provided (including, but not limited to, the payment offered to the GoGetDo GoGetter) ("Posted Task"). Posted Tasks are subject to further terms set out for Posting Tasks and Making Offers below.
2.3. A GoGetDo GoGetter with an ability to perform services and/or to provide the goods (1) creates an account with GoGetDo and (2) reviews Posted Tasks uploaded by GoSetters.
2.4. If a GoGetDo GoGetter desires to provide services or sell goods to a GoSetter, the GoGetDo GoGetter must make an offer in response to the Posted Task ("Offer"). By making an Offer the GoGetDo GoGetter confirms that s/he is legally entitled to and capable of supplying the goods or services described in the Posted Task. Offers are subject to further terms set out for Posting Tasks and Making Offers below.
2.5. If a GoSetter in any way updates a Posted Task after it has been published on the GoGetDo Platform and before an offer has been accepted, then GoGetDo may, at its discretion, cancel all Offers for that Posted Task that were made prior to the update and recommence the offer process.
2.6. If the GoSetter agrees to a GoGetDo GoGetter’s offer, the GoSetter will accept that GoGetDo GoGetter’s Offer by using the functionality on the GoGetDo Platform and paying the agreed price into the payment facility accessible via the GoGetDo Platform (“mangopay service account").
2.7. The GoGetDo GoGetter and GoSetter use a public question and answer feature on the GoGetDo Platform to communicate directly about posted requests for services or goods. Once a GoSetter has accepted an offer from a GoGetDo GoGetter, the GoSetter and the GoGetDo GoGetter can communicate privately using a GoGetDo private messaging service. Each time a GoGetDo User receives a message from the GoGetDo messaging service, a notification may be sent to the User via their currently active communication channel.
2.8. Once a GoSetter has accepted an offer from a GoGetDo GoGetter and reserved the agreed price into the Mangopay service account then the GoSetter and the GoGetDo GoGetter will be deemed to have entered into a separate contract under which the GoSetter agrees to purchase, and the Buyer agrees to provide the GoSetter with the services or goods ("Task Contract").
2.9. The terms of the Task Contract incorporate the terms of this Agreement (to the extent they apply to the GoSetter and the GoGetDo GoGetter) and any additional terms and conditions agreed between the GoSetter and the GoGetDo GoGetter, including the description and price of the services or goods to be provided. You agree not to enter into any contractual provisions in a Task Contract that conflict with this Agreement. The terms of this Agreement incorporated into a Task Contract take priority over any other terms agreed between a GoSetter and a GoGetDo GoGetter in the Task Contract to the extent of any inconsistency.
2.10. The GoGetDo GoGetter must provide the services or goods to the GoSetter in accordance with the Task Contract, unless the services, goods or transaction is prohibited by law, by this Agreement, an agreement between the User and a Third Party Provider or by any of our Policies.
2.11. Once a GoGetDo GoGetter has provided the goods or services requested by a GoSetter in accordance with the Task Contract, the GoGetDo GoGetter must provide notice that the task is complete by using the GoGetDo Platform functionality. It will be material breach of this Agreement and the Task Contract if a GoGetDo GoGetter provides notice that a task is complete for a particular Posted Task without having provided the relevant goods or services. If s/he is supplying goods, a GoGetDo GoGetter must not provide notice that a task is complete until the goods have actually been delivered to the address specified by the GoSetter.
2.12. Once a GoGetDo GoGetter has provided the relevant goods or services in accordance with the Task Contract and has provided notice that the task is complete relating to a particular Posted Task, the GoSetter must release the agreed price for the goods or services supplied to the GoGetDo GoGetter by using the GoGetDo Platform functionality. It will be material breach of this Agreement and the Task Contract if, after a GoGetDo GoGetter has provided the relevant goods or services in accordance with the Task Contract and provided notice that a task is complete for a particular Posted Task, the GoSetter fails to release the agreed price.
2.13. Once the GoSetter has released the payment, the fee will be paid via the Mangopay service account to the GoGetDo GoGetter after the deduction of the relevant fees set out in the Service Fee Schedule and describe in Fees below ("Service Fees").
2.14. Once a transaction is concluded, both the GoGetDo GoGetter and GoSetter are strongly encouraged to complete a GoGetDo service review using any feedback features on the GoGetDo Platform. GoGetDo will, from time to time, contact You to remind You to complete a GoGetDo service review.
2.15. The GoGetDo Platform may from time to time include location/ map-based functionality. The GoGetDo Platform may display the location of GoSetters and GoGetDo GoGetters to persons browsing the GoGetDo Platform. Each GoSetter will be asked to provide the street and suburb where the task is to be performed or the goods are to be delivered. A GoSetter should never disclose personal details such as GoSetter’s full name, street number, phone number or email address in a Posted Task or in any other public communication on the GoGetDo Platform.
2.16. GoGetDo may from time to time include on the GoGetDo Platform a “Hire Me” feature which enables GoGetDo Users who are browsing other User profiles to post a request for goods and services based on the skills, reputation or other profile attributes of a particular User. When this occurs, the GoGetDo User who the GoSetter would like to make an Offer will be automatically notified (i) of the new Posted Task, and (ii) that the GoSetter would like him/ her to make an Offer to supply the goods or services. However, that User will not have any further special rights and will need to follow the normal offer process to become the GoGetDo GoGetter for the Posted Task.
3. PAYMENT FACILITY
3.1. GoGetDo may use a related entity or a third party service provider to provide payment services acting as a payment facilitator and escrow agent on behalf of the GoSetter and GoGetDo GoGetter ("Payment Service Provider").
4. THIRD PARTY SERVICES
GoGetDo Gmbh partners with Third Party Services to bring you the most secure and efficient platform possible and are not services provided by GoGetters. ‘Third Party Services’include, but are not limited to, payment gateway partners Mangopay and phone number verification service provider Sinch, Any other Third Party Services GoGetDo involves in its operations at a later date such as Social Networking platforms ie Facebook, twitter etc. Users will be notified and our Terms and Conditions will be updated accordingly.
4.1. GoGetDo may from time to time include on the GoGetDo Platform promotions for and links to services offered by third parties ("Third Party Services"). These Third Party Services are not provided by GoGetDo.
4.2. Third Party Services are offered to You pursuant to terms and conditions offered by the third party. Third Party Services may be promoted on the GoGetDo Platform as a convenience to our Users who may find the Third Party Services of interest or of use.
4.3. If You engage with any Third Party Service provider your agreement will be directly between You and that Third Party Service provider.
4.4. GoGetDo makes no representation or warranty as to the Third Party Services. However, to help us continue to improve our GoGetDo Platform, please let us know of any issue that You experience using a Third Party Service by contacting us at help@GoGetDo.com.
5.1. GoGetDo does not offer insurance policies to its users. Therefore it is recommended that Third Party Personal Liability Insurance be sought in order to protect users from any unforeseen circumstances that may arise during the fulfilment of a Task Contract.
5.2. However, in special circumstance whereby damage, loss or harm occurs and compensation is required due to company negligence. GoGetDo offers a guarantee that claims submitted will be assessed and addressed proportionately.
5.3 All claims will be subject to GoGetDo’s Third Party Insurer terms and conditions.
6. IDENTITY VERIFICATION
6.1. GoGetDo may include tools to help GoGetDo Users of to verify the identity of other GoGetDo Platform Users (“Identity Verification Services”). These tools may include mobile phone verification technology, verification of payment information, a "Reference" feature (allowing a User of the GoGetDo Service to request other Users to post a reference on the GoGetDo Platform endorsing that User), and integration with social networking sites such as Facebook, Twitter, Instagram, and Linked In.
6.2. You agree that GoGetDo Identity Verification Services may not be fully accurate as all GoGetDo Services are dependent on User-supplied information. By registering and creating an account on GoGetDo you agree to be bound by GoGetDo Identity Verification Service Provider's terms and conditions which are located at: https://www.sinch.com/legal/terms-of-service/.
6.3. GoGetDo Platform Users are solely responsible for identity verification and GoGetDo accepts no responsibility for any use that is made of a GoGetDo Identity Verification Service.
6.4. The GoGetDo Platform may also include a User-initiated feedback system to help evaluate GoGetDo User(s).
6.5. The GoGetDo Services Identity Verification Services may be modified at any time.
7. ELIGIBILITY TO REGISTER
7.1. A GoGetDo account can only be created in the name of an individual. However, a GoGetDo User registering as a GoGetDo GoGetter or GoSetter may specify within the "account description" field that s/he is representing a business entity (including a company).
7.2. To create and account and use the GoGetDo Services You must be able to form legally binding contracts under applicable law. GoGetDo Services are not available to persons under 18 years of age. If You do not qualify to use the GoGetDo Services, You must not use the services.
7.3. While You are registered with GoGetDo You must maintain control of your GoGetDo account. You may not deal with your account (including feedback and associated UserID) in any way (including by allowing others to use your account or by transferring or selling the account or any of its content to another person).
7.4. At its absolute discretion, GoGetDo may refuse to allow any person to register or create an account with GoGetDo or cancel or suspend any existing account.
8. USER’S OBLIGATIONS
8.1. You agree that at all times:
(a) You will comply with this Agreement (including all GoGetDo Policies) and all applicable laws and regulations;
(b) You will post only accurate information on the GoGetDo Platform
(c) You will promptly and efficiently perform all your obligations to other GoGetDo Users under a Task Contract and to GoGetDo under this Agreement;
(d) You will notify GoSettter’s in a timely fashion if you are unable to complete a task that you applied for.
(e) You will ensure the best possible service to the recipient of the service provided by you as a GoGetDo Gogetter in order for you as the GoGetDo GoGetter to receive the full benefits of the platform.
(f) all content (whether provided by GoGetDo, a User or a third party) on the GoGetDo Platform may not be used on third party sites or for other business purposes without GoGetDo’s prior permission; and
(g) You will ensure that You are aware of any laws that apply to You as a GoGetDo GoGetter, or in relation to any other way(s) that You use the GoGetDo Platform.
GO SETTER OBLIGATIONS
8.1.1 You agree that at all times:
(a) You will comply with this Agreement (including all GoGetDo Policies) and all applicable laws and regulations;
(b) You will post only accurate information on the GoGetDo Platform;
(c) You will ensure that detailed information related to the tasks to be performed by other GoGetDo Users is correct and not misleading and you abide to Task Contracts and to GoGetDo under this Agreement;
(d) You must notify all GoGetDo Gogetters you have engaged with to perform taks, if you are unable to commit to the task posted. Any cancellations mid taskie good bought out of pocket will result in that said task having to be paid for by the GoSetter.
(e) all content (whether provided by GoGetDo, a User or a third party) on the GoGetDo Platform may not be used on third party sites or for other business purposes without GoGetDo’s prior permission; and
(f) You will ensure that You are aware of any laws that apply to You as a GoSetter or a GoGetDo GoGetter, or in relation to any other way(s) that You use the GoGetDo Platform.
USER’S COMBINED OBLIGATIONS
8.2. You must not use the GoGetDo Platform for any illegal or immoral purpose and follow the rules and regulations under German law.
8.3. You grant to GoGetDo an unrestricted, worldwide, royalty-free licence to use, reproduce, modify and adapt any content and information posted on the GoGetDo Platform for the purpose of including that material and information on the GoGetDo Platform and as otherwise may be required to provide the GoGetDo Service, for the general promotion of the GoGetDo Service and as permitted by this Agreement.
8.4. Any information posted on GoGetDo Platform must not, in any way whatsoever, be potentially or actually harmful to GoGetDo or any other person. "Harm" includes, but is not limited to, economic loss that will or may be suffered by GoGetDo. Without limiting any provision of this Agreement, any information You supply to GoGetDo must be up to date and kept up to date and must not:
(a) be false, inaccurate or misleading or deceptive;
(b) be fraudulent or involve the sale of counterfeit, stolen or illegal items;
(c) infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or intellectual property rights, rights of publicity, confidentiality or privacy;
(d) violate any applicable law, statute, ordinance or regulation (including, but not limited to, those governing export and import control, consumer protection, unfair competition, criminal law, anti- discrimination and trade practices/fair trading laws);
(e) be defamatory, libellous, threatening or harassing;
(f) be obscene or contain any material that, in GoGetDo's sole and absolute discretion, is in any way inappropriate or unlawful, including, but not limited to obscene, inappropriate or unlawful images;
(g) contain any malicious code, data or set of instructions that intentionally or unintentionally causes harm or subverts the intended function of any GoGetDo Platform, including, but not limited to viruses, Trojan horses, worms, time bombs, cancelbots, Easter eggs or other computer programming routines that may damage, modify, delete, detrimentally interfere with, surreptitiously intercept, access without authority or expropriate any system, data or personal information.
8.5. You must have the right to provide goods and services under a Task Contract and to work in Germany. You must comply with your tax obligations in relation to any payment received under a Tasker Contract.
8.6. When You enter into a Task Contract using the GoGetDo Platform You create a legally binding contract with another GoGetDo User, unless the transaction is prohibited by law or by this Agreement (including the GoGetDo Policies). If You do not comply with your obligations to another GoGetDo User under a Task Contract, You may become liable to that other User. If another User breaches any obligation to You, You - not GoGetDo - are responsible for enforcing any rights that You may have with that User.
9.1. Registering and creating an account with GoGetDo is free. There is no charge for a GoSetter to Post Tasks, or for other GoGetDo Users to review content on the GoGetDo Platform, including Posted Tasks.
9.2. If a GoSetter has accepted your offer, You agree that the fees as set out in the Service Fee Schedule below plus the currently valid value added tax will be deducted from the agreed fee and paid to GoGetDo (or its nominee). (“Service Fees”).
9.3. SERVICE FEE SCHEDULE
The Service Fee for an offer that has been accepted is equal to ten percent of the amount that was accepted excluding any cost of goods for both GoSetters and GoGetters (10% respectively) plus the currently valid rate of value added tax. Service Fees do not include any fees that may be due to Third Party Service Providers. All Third Party Service fees must be paid pursuant to your separate agreement with the Third Party Service provider.
9.4. The Service Fees will be deducted and paid to GoGetDo when the agreed price is released via the Mangopay service account to the GoGetDo GoGetter.
9.5. To be clear, Service Fees will be calculated only on the amount that the GoGetDo GoGetter agrees to charge the GoSetter to provide the service or goods. This means that if a GoSetter requires a GoGetDo GoGetter to incur costs in completing a task (for example, if the task is purchasing groceries, GoGetDo GoGetter might agree to pay for the groceries upfront and then be reimbursed by the GoSetter), then the cost incurred will not be included in any calculation of the Service Fees.
9.6. If a GoGetDo GoGetter agrees to pay some of the costs as part of completing a task, GoGetDo GoGetter is solely responsible for having those costs reimbursed by the GoSetter. GoGetDo will not be responsible for obtaining any reimbursement from a GoSetter. We advise GoGetDo GoGetters not to agree to incur any costs for a GoSetter in advance of payment by the GoSetter, unless the GoGetDo GoGetter is confident that the GoSetter will reimburse the costs promptly.
9.7. GoGetDo may from time to time change the Service Fees and the terms applying to their payment. Any change relating to the Service Fees is effective fourteen (14) days after GoGetDo notifies You of that change by sending a message to your GoGetDo account.
9.8. GoGetDo may choose to temporarily modify the Service Fees, or the terms applying to their payment, in its sole discretion. Notification of temporary modifications will also be sent to your GoGetDo account. Any change relating to the Service Fees is effective fourteen (14) days after GoGetDo notifies You of that change by sending a message to your GoGetDo account.
9.9. All fees and charges payable to GoGetDo are non-cancellable and non-refundable to the extend permitted by law.
9.10. If GoGetDo introduces a new service on the GoGetDo Platform, the fees applying to that service will be payable as from the launch of the service and will also be “Service Fees” under this Agreement.
9.11. Where a GoGetDo GoGetter is supplying goods or services, the GoGetDo GoGetter must not charge a GoSetter Service Fees on top of the agreed price for the goods or Services under the Tasker Contract.
10. POSTING TASKS AND MAKING OFFERS
10.1. A Posted Task must include the following details in order to be accepted by GoGetDo:
(a) Deadline for completion: the deadline for completion of the task or delivery of the goods;
(b) Price: the price that the GoSetter is prepared to pay for the goods or services required; and
(c) Description: a description and location of the goods or services.
10.2. Service Fees do not include any fees that may be due to Third Party Service Providers. All Third Party Service fees must be paid pursuant to your separate agreement with the Third Party Service provider.
10.3. As well as the mandatory details mentioned in paragraph 10.1, a GoSetter may choose to specify additional terms that s/he wants to apply to the transaction.
10.4. GoSetters must describe the service or goods fully and accurately and include all terms of sale or supply that You want to apply, as well as any information required by law. Posted Tasks may only include text. You must have the legal right to use any content that You post. GoGetDo may, in its sole discretion, remove any Posted Task for any reason.
10.5. Prior to the GoSetter accepting an offer from a GoGetDo GoGetter, all communications between a GoSetter and the GoGetDo User(s) making and Offer to supply the goods or services are visible to all other GoGetDo Users and can also be viewed by other internet users. All Users of the GoGetDo Platform must take care when communicating at the offer stage and must not disclose any private contact details such as full name or address, phone number or email address.
10.6. In making an Offer, a GoGetDo GoGetter agrees to provide the relevant goods or services within the timeframe and on the terms and conditions specified in the Posted Task (unless the GoGetDo GoGetter and the GoSetter agree to vary the timeframe or the terms and conditions in the course of negotiations, in which case the GoGetDo GoGetter must provide the goods or services in accordance with the agreed timeframe and terms and conditions).
10.7. Once a GoSetter accepts an offer from a GoGetDo GoGetter in accordance with clause 2.6, no further negotiations are permitted on the GoGetDo Platform in relation to the provision of the relevant goods or services. If, after the GoSetter accepts an offer from a GoGetDo GoGetter, the GoGetDo GoGetter and GoSetter wish to negotiate on price or timeframe for completion (for example, where GoSetter is not satisfied with the GoGetDo GoGetter’s performance) they may use the GoGetDo private messaging system, but otherwise those negotiations (and the resolution of any disputes) must be done outside the GoGetDo Platform.
10.8. If a GoGetDo User, GoGetDo GoGetter or GoSetter wishes to complain about any comment made on the GoGetDo Platform, please either use the "Report" function available from time to time on the GoGetDo Platform, or email GoGetDo using the contact information on the GoGetDo Platform.
10.9. GoSetters may choose not to accept any Offer received and is not required to accept the lowest Offer. GoSetters may withdraw any Posted Task at any time prior to accepting an offer from a GoGetDo GoGetter in accordance with clause 2.6.
10.10. a GoGetDo User or GoGetDo GoGetter has no obligation whatsoever to make an Offer on any Posted Task.
11.1. GoGetDo is entitled to suspend or terminate your account at any time if GoGetDo, in its sole and absolute discretion, is concerned by any feedback about You, or considers your feedback rating to be problematic for other GoGetDo Users.
11.2. To continue to improve our GoGetDo Platform, please let us know of any issue that You experience using a Third Party Service by contacting us at help@GoGetDo.com
12. LIMITATION OF LIABILITY
12.1. To the extent permitted by law GoGetDo specifically disclaims all liability for any loss or damage (actual, special, direct, indirect and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed (including, without limitation, loss or damage relating to any inaccuracy of information provided, or the lack of fitness for purpose of any goods or service supplied), arising out of or in any way connected with any transaction between GoSetters and GoGetDo GoGetters.
12.2. To the extent permitted by law, GoGetDo specifically disclaims all liability for any loss or damage (actual, special, direct, indirect and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed (including, without limitation, loss or damage relating to any inaccuracy of information provided, or the lack of fitness for purpose of any goods or service supplied), arising out of or in any way connected with any transaction between You and any Third Party Service Provider who may be included from time to time on the GoGetDo Platform.
12.3. Except for loss of life, personal injury or property damage caused by GoGetDo by intent or gross negligence, GoGetDo's liability to any User of this service is limited to the total amount of fees paid by that User to GoGetDo during the twelve month period prior to any incident causing liability of GoGetDo.
13. DEFAULT IN TRANSACTIONS
13.1. If You, as a GoGetDo GoGetter or GoSetter, fail to complete a transaction and do not have a lawful excuse for such failure, then in addition to GoGetDo's rights under this Agreement (including any GoGetDo Policy) to suspend (temporarily or indefinitely) or terminate any User’s account, You may be in breach of your obligations to both GoGetDo and the GoGetDo GoGetter or GoSetter with whom You are transacting under a Task Contract.
15. NO WARRANTY
15.1. Except for liability in relation non-excludable by law, the GoGetDo service is provided on an "as is" basis, and without any warranty or condition, express or implied. To the extent permitted by law, we and our suppliers specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement to extent allowed by law.
16. MODIFICATIONS TO THE AGREEMENT
16.1. GoGetDo may modify this Agreement and/ or the Policies (and update the GoGetDo pages on which they are displayed) from time to time. GoGetDo will send notification of such modifications to your GoGetDo account. You should check that account regularly.
16.2. Except as stated in this Agreement, in a Policy, or as otherwise notified to You, all amended terms will automatically be effective 30 days after they are initially notified to You. Each time You use the GoGetDo Platform in any manner after the expiry of that 30 day period or such other notice period notified to You, You acknowledge any changes to the Agreement (including the Policies) and confirm your agreement to be bound by the Agreement as it may have been varied.
16.3. If You do not agree with any changes to this Agreement (or any of our Policies), You must terminate your GoGetDo account and stop using the GoGetDo Services. Except as specifically described in or authorised by this Agreement, the terms of this Agreement and any GoGetDo Policy cannot be amended except in writing signed by You and GoGetDo.
17. NO AGENCY
17.1. No agency, partnership, joint venture, employee-employer or other similar relationship is created by this Agreement. In particular You have no authority to bind GoGetDo, its related entities or affiliates in any way whatsoever. GoGetDo confirms that all Third Party Services that may be promoted on the GoGetDo service are provided solely by such Third Party Service providers. To the extent permitted by law, GoGetDo specifically disclaims all liability for any loss or damage incurred by You in any manner due to the performance or non performance of such Third Party Service.
18.1. Except as stated otherwise, any notices must be given by registered ordinary post or by email, either to GoGetDo's contact address as displayed on the GoGetDo Platform, or to GoGetDo Users’ contact address as provided at registration. Any notice shall be deemed given:
(a) if sent by email, 24 hours after email is sent, unless the GoSetter is notified that the email address is invalid or the email is undeliverable, and
(b) if sent by pre-paid post, three Business Days after the date of posting, or on the seventh Business Day after the date of posting if sent to or posted from outside Germany. In this section, "Business Day" means a day on which banks are open for general business in Berlin, other than a Saturday, Sunday or public holiday.
(c) Notices related to performance of any Third Party Service must be delivered to such Third Party as set out in Third Party Service Provider terms and conditions.
19. MEDIATION AND DISPUTE RESOLUTION
19.1. GoGetDo encourages You to try and resolve disputes (including claims for returns or refunds) with other GoGetDo Users directly. GoGetDo may provide access to a third party dispute resolution service ("Third Party Dispute Service"). If such a service is provided, either party may require the other party to submit the Third Party Dispute Service if the parties have failed to resolve the dispute directly. Terms and conditions for the Third Party Dispute Service are located at https://www.zendesk.com/company/terms/ . GoGetDo confirms that Third Party Dispute Service is a Third Party Service and subject to further terms set out for Third Party Services. The Users are responsible for paying any costs associated with the Third Party Dispute Service in accordance with the Third Party Dispute Service terms and conditions.
19.2. Disputes with any Third Party Service provider must proceed pursuant to any dispute resolution process set out in the terms of service of the Third Party Service Provider.
19.3. If You have a complaint about the GoGetDo Service please contact us at help@GoGetDo.com.
20.1. Either party may terminate an account and this Agreement at any time for any reason.
20.2. Termination of this Agreement does not affect any Task Contract that has been formed between GoGetDo Users. If You have entered a Task Contract You must comply with the terms of that Task Contract including providing the goods or services or paying the price as applicable.
20.3. Third Party Services are subject to Third Party Service provider terms and conditions.
20.4. Sections 9 (Fees), 12 (Limitation of Liability), and 19 (Mediation and Dispute Resolution) and any other terms which by their nature should continue to apply, will survive any termination or expiration of this Agreement.
21.1. This Agreement is governed by the laws of Germany excluding international private law. You and GoGetDo submit to the exclusive jurisdiction of the courts of Germany.
21.2. The provisions of this Agreement are severable, and if any provision of this Agreement is held to be invalid or unenforceable, such provision may be removed and the remaining provisions will be enforceable.
21.3. This Agreement may be assigned or novated by GoGetDo to a third party without your consent. In the event of an assignment or novation You will remain bound by this Agreement.
21.4. This Agreement sets out the entire understanding and agreement between You and GoGetDo with respect to its subject matter.
Revised August 2016 © GoGetDo 2016